Coronavirus Cancellation Policy

coronavirus galiwonders
At Galiwonders we truly want our clients to enjoy a safe trip. For this reason, a Spacial Cancellation & Change Policy is implemented in some particular cases. Please note that this Special Policy will only be applied to those clients directly affected by the travel restrictions taking place because of the COVID-19 pandemic, when they are due to travel. All the rest of the cases will be covered by the General Cancellation Policy. 
This way, if your trip is directly affected by these travel restrictions, we can offer the following alternatives without the usual costs
  • Change of date. In this case, we will honor the same price agreed when the booking was confirmed, if you travel before the end of 2021 (Holy Year). Even if the price increases (which is likely to happen due to the Holy Year), you won’t pay any extra (except for very specific days, such as Saint James Festivals). We strongly recommend this option, that will prevent you from loosing any money in the process, as it guarantees the same rate agreed when the service was booked, with no extra charges applied.
  • Change of destination: in this case if you decide to book a different trip with a different price, we would apply the rate valid for this particular tour.
  • Voucher for the value of your trip: if you haven’t decided your new dates, don’t worry. We will send you a voucher for the amount you have paid, to be used in the future (until the 31/12/2022).

santiago galiwonders

We suggest to all our travelers to check regularly the news about coronavirus (COVID-19) in Spain, Italy, France and Portugal. It is important to get information about the security measures that all Governments are taking in order to avoid the propagation of the virus. This way, you will be updated on how this could affect your trip. In addition, please try to follow the advises regarding to preventive measures given by authorities.

These weeks are being quite difficult for the tourism industry, and we would like to thank for all the gestures of comprehension and gratitude we have received these days. We would also like to send all our strength and empathy to all people affected by these exceptional circumstances, in any way.

We expect that, as experts highlight, the situation will be solved over the next few weeks. So we will be able to continue offering unforgettable experiences, with our usual devotion and professionalism.

2 Responses
    1. Galiwonders

      Hi Jan, we got back to you by email. Please do not hesitate to contact us if you have any questions. Happy 2021!

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